Terms & Conditions - Raj Marketing Agency

Terms & Conditions

Please read these terms carefully before using our services.

Legal

Terms & Conditions

By engaging with Raj Marketing Agency, you agree to be bound by these terms.

Effective Date: June 1, 2026

Acceptance of Terms

By accessing or using the services provided by Raj Marketing Agency, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

These terms apply to all clients, partners, and users of Raj Marketing Agency's digital marketing, web development, design, and advertising services. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any changes.

Services Offered

Raj Marketing Agency provides a comprehensive range of digital marketing and creative services, including but not limited to:

Website Development SEO Social Media Marketing Google Ads & Meta Ads Graphic Design Content Writing Video Editing Branding & Logo Design Website Maintenance
Services are delivered as per the scope defined in the project proposal or agreement signed between both parties.

Payment Terms

  • 50% advance payment is required before project commencement.
  • The remaining amount must be paid before final delivery of the project.
  • Monthly retainers are payable in advance at the start of each billing cycle.
  • Delayed payments may lead to temporary suspension of services until the outstanding amount is cleared.
All payments are non-refundable once work has commenced on the project.

Client Responsibilities

  • Provide content, logos, images, brand guidelines, and approvals in a timely manner.
  • Ensure that all materials supplied are legally owned or properly licensed by the client.
  • Any delays from the client in providing required materials or approvals may affect project timelines and delivery dates.

Raj Marketing Agency is not liable for delays caused by the client's failure to provide necessary inputs or feedback within agreed timeframes.

Revisions Policy

Our services include a limited number of revisions as specified in the project proposal. Revisions are intended to refine the delivered work within the agreed scope.

Any revisions requested beyond the agreed limit, or those that fall outside the original project scope, may incur additional charges at our standard hourly or project rates.

No Guaranteed Results

Raj Marketing Agency does not guarantee specific rankings, leads, sales, revenue, or other measurable outcomes from our services. Digital marketing results are influenced by numerous external factors including:

  • Market competition and industry dynamics
  • Advertising budget and bid strategies
  • Seasonal trends and economic conditions
  • Changes to search engine algorithms and platform policies

While we strive to deliver the best possible results, all outcomes are subject to these external variables beyond our control.

Third-Party Costs

Certain third-party expenses are not included in our service fees unless explicitly mentioned in the proposal. These include:

  • Website hosting and domain registration fees
  • Premium plugins, themes, and software licenses
  • Advertising spend (Google Ads, Meta Ads budgets)
  • Stock images, fonts, and premium media assets
  • SSL certificates and other external services

Any third-party costs will be communicated and approved by the client before being incurred.

Intellectual Property

Upon full payment of all agreed fees, ownership of the final deliverables (designs, code, content, and other assets created specifically for the project) is transferred to the client.

Any work for which payment has not been received in full remains the intellectual property of Raj Marketing Agency. Raj Marketing Agency reserves the right to display completed work in its portfolio unless otherwise agreed in writing.

Confidentiality

Raj Marketing Agency agrees to keep all client information, project details, business data, and strategic plans strictly confidential. We will not disclose, share, or use your confidential information for any purpose other than delivering the agreed services.

This confidentiality obligation extends to all employees, contractors, and partners of Raj Marketing Agency involved in the project.

Website Maintenance Disclaimer

Raj Marketing Agency is not responsible for issues arising from:

  • Website hosting failures or server downtime
  • Plugin conflicts after updates or modifications by third parties
  • Cyberattacks, hacking attempts, or security breaches
  • Unauthorized modifications made by the client or other parties

Our maintenance services cover agreed-upon tasks as outlined in the maintenance agreement. Any additional work required due to the above issues will be quoted separately.

SEO Disclaimer

Search engine rankings cannot be guaranteed. SEO is a long-term strategy influenced by search engine algorithm updates, competitor activities, and numerous other factors beyond our control.

Raj Marketing Agency employs ethical, white-hat SEO techniques. However, we cannot predict or guarantee specific positions on search engine results pages (SERPs). Our focus is on implementing best practices that improve your website's overall visibility and organic performance over time.

Limitation of Liability

Raj Marketing Agency shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Business interruptions or service downtime
  • Loss of data or damage to reputation
  • Costs of procurement of substitute services

Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

Cancellation & Refund Policy

  • Advance payments are non-refundable once work has commenced on the project.
  • If a client wishes to cancel the project after work has started, the value of completed work up to the date of termination shall be chargeable.
  • Any refunds will be calculated based on the proportion of work completed and any third-party costs already incurred.
Each cancellation is handled on a case-by-case basis. Please refer to your specific project agreement for detailed terms.

Questions? Contact Us

If you have any questions about these terms, please reach out to our team.

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